*Trail treats subject to availability. First come first served basis.

Terms & Conditions for Hereford City Life Seasonal Trail Prize Draw and Competitions.

The Promoter is Hereford City Life (HCL) is a brand of Hereford Business Improvement District.

1. The prize draw is open to all UK residents (except employees and families of the Promoter and its affiliate companies, agencies and anyone professionally connected with the promotion).

2. The entrant's name on the entry form must be 18 or older. When contacted, the prize winner may be asked to provide proof of age (18 years of age and over).

If entering by social media you must be the account holder used to enter. You must be 18 years of age or older to enter.

3. The prize is as per the competition on Hereford City Life's marketing materials and social media posts. The prize is to be collected from the Hereford Town Hall.

4. The competition and trail dates are shown on the Website What's ON page along with all details how to enter a trail or competition. Entry for this prize draw is as per the instructions on the Hereford City Life website. Entrants (parents and children) must be available to attend the prize handover.

5. The winner will be notified by Direct message or comment on social media competitions or by email or mobile for trails. We will ask the winner to contact us to claim their prize if we have to leave a message.

6. The winner will have 48 hours to respond to the notification and to send the required contact details. After this time, the Promoter reserves the right to pass on the prize to a new winner drawn from the entries.

7. There will be one winner from all eligible entries on the entry form for all trails. The first pulled out will win the prize. The prize details are listed on the one of our social media channels or the website page for the trail or compeition.

8. For trails with a free toy for completing the trail or free treats at all locations for some trails e.g. Halloween or Easter egg hunt trails are subject to availability and while stocks last. No alternative will be offered once stocks run out. It's first come, first served.

9. By entering the competition, entrants agree to allow Hereford City Life to use their name in social media communications and possible press or marketing material referencing the competition.

10. Following notification, the winner will receive full details of the prize and how to receive it. 

11. Any personal contact information you supply will be used only for the purposes of administering the prize draw.

12. Events may occur that render the competition itself or the awarding of the prizes impossible due to reasons beyond the control of the Promoter. Accordingly, the Promoter may, at its absolute discretion, vary or amend the promotion, and the entrant agrees that no liability shall attach to the Promoter as a result.

13. Prizes are non-transferable, and there are no cash alternatives.

14. The HCL Marketing Manager's decision will be final and binding, and no correspondence will be entered into.

15. By participating in the competition or trail, entrants will be deemed to have accepted and agreed to be bound by these terms and conditions.

16. Entrants are liable for their own costs to access telephone, mobile or computer networks or for any postal correspondence.

17. This promotion and these terms are governed by English law and subject to the exclusive jurisdiction of the English Courts.

18. This giveaway is not sponsored, endorsed, administered by, or associated with Facebook, Instagram, or any other Social Network.

19. For all trails the winning entry must have all locations correctly numbered or required stamps collected. If it contains any incorrect answers or has missing stamps to complete a trail, the entry is void.

20. All entries must be posted at the Hereford Tourist Information Centre. Check opening times.